Refund policy

90-Day Money-Back Guarantee

Try Acavo Risk-Free

At Acavo Health, Inc., we’re confident in our products. That’s why we offer a 90-day Love It or Your Money Back Guarantee on your first delivery—whether it’s the first shipment of a new subscription or a one-time purchase. If you’re not completely satisfied, we’ll refund your first order—no hassle.

How It Works

What’s Covered: Your first delivery (first shipment of a new subscription or your first one-time order).
Timeframe: Email us within 90 days of receiving your first delivery, using the same email address you used at checkout.
Refund Process: Send an email to support@acavo.com No return is required unless we request it. If we do, we’ll provide a prepaid label and cover return shipping.
Product Handling: Returned items are responsibly disposed of per our quality assurance program.

What’s Refunded

  • The full product price of your first delivery (shipping and handling fees are excluded).

Exclusions

  • Applies only to the first delivery purchased directly from acavo.com (first subscription shipment or first one-time order).

  • Subsequent shipments/orders aren’t eligible.

  • Limit one refund per customer or household.

Subscription Continuity

If you request a refund on your first subscription shipment, we’ll automatically pause or cancel the subscription to prevent additional shipments. You can resume or restart anytime.

How to Get Your Refund

  1. Email support@acavo.com from the same email used at checkout within 90 days of receiving your first delivery.

  2. Include your order number and (optional) a brief reason for your request.

  3. If a return is needed, we’ll send a prepaid shipping label and instructions.

Why We Offer This

We stand behind Acavo’s science, process, and quality. Try Acavo for 90 days—if it’s not for you, you’re covered with a full refund on your first delivery. Your health and satisfaction come first.