Refund policy
90-Day Money-Back Guarantee
Try Acavo Risk-Free
At Acavo Health, Inc., we’re confident in our products. That’s why we offer a 90-day Love It or Your Money Back Guarantee on your first delivery—whether it’s the first shipment of a new subscription or a one-time purchase. If you’re not completely satisfied, we’ll refund your first order—no hassle.
How It Works
What’s Covered: Your first delivery (first shipment of a new subscription or your first one-time order).
Timeframe: Email us within 90 days of receiving your first delivery, using the same email address you used at checkout.
Refund Process: Send an email to support@acavo.com No return is required unless we request it. If we do, we’ll provide a prepaid label and cover return shipping.
Product Handling: Returned items are responsibly disposed of per our quality assurance program.
What’s Refunded
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The full product price of your first delivery (shipping and handling fees are excluded).
Exclusions
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Applies only to the first delivery purchased directly from acavo.com (first subscription shipment or first one-time order).
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Subsequent shipments/orders aren’t eligible.
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Limit one refund per customer or household.
Subscription Continuity
If you request a refund on your first subscription shipment, we’ll automatically pause or cancel the subscription to prevent additional shipments. You can resume or restart anytime.
How to Get Your Refund
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Email support@acavo.com from the same email used at checkout within 90 days of receiving your first delivery.
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Include your order number and (optional) a brief reason for your request.
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If a return is needed, we’ll send a prepaid shipping label and instructions.
Why We Offer This
We stand behind Acavo’s science, process, and quality. Try Acavo for 90 days—if it’s not for you, you’re covered with a full refund on your first delivery. Your health and satisfaction come first.
